First obtain a valid RMA number for your
return request using this form.
Print Confirmation Page
Print the RMA Number confirmation page
so that you can include it with your return. This is very important
- if you do not include this page, your return cannot be processed.
Pack Defective Product Carefully and Securely
Pack the defective item in the original
packaging. If this is not available, substitute a cardboard
box and sufficient shock dampening material such as shipping
peanuts.
Enclose Original Receipt and RMA Confirmation
Page
Enclose the original order receipt or a
copy of the original receipt. A printout of the original email
receipt is also acceptible. Also be sure to enclose the RMA
confirmation page with the package. Your return cannot be processed
without both of these enclosures.
Seal, Label, and Ship Package to this Address:
Computer Factory Outlet
Shipping and Receiving
Attn: RMA# (YOUR RMA NUMBER HERE)
1010 North Fld.
Norman, OK 73069
We Will Send An Email Once the Package
Is Received
Once the package has been received and
processed, we will send you an email to inform you that it has
been received and is in processing. We will ship the replacement
as soon as possible. When the item ships, we will also email
you a tracking number.
